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CSR Development Conference



ABOUT THE CONFERENCE

We know CSRs are vital to the success of any agency. This conference is typically held in early November at the MAIA Headquarters in Jefferson City. It begins on Thursday morning and runs until around 4:00 with sessions geared toward CSRs and fun activities to promote networking and teamwork. It continues on Friday with more sessions developed specifically for CSRs and their unique skill set.

UPCOMING CONFERENCE 

November 6-7, 2025


2025 AGENDA - TO BE ANNOUNCED SOON!

Thursday, November 6



Friday, November 7



Hotel Recommendations
Best Western Plus Capital Inn
1937 Christy Dr.
Jefferson City, MO 65101
573-635-4175

Speaker: 

Brandi Anderson

BrandiAnderson.jpg

​Brandi Anderson is an accomplished sales and business development leader with over 20 years of experience in the insurance industry. As the CEO of Tower Trio, Brandi plans to bring her extensive knowledge to training the next generation of insurance leaders.  She has a vast history of the various sides of the property and casualty business.  As Director of Business Development, she oversaw a multi-state territory generating over $32 million in annual sales.

Her expertise spans sales strategy development, territory management, team leadership, and client relationship management. She has a proven track record of building strong, long-term partnerships with agents and key stakeholders, leveraging excellent communication and negotiation skills. 



QUESTIONS?

REGISTRATION QUESTIONS

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Laura Berendzen

Database Administator

CONFERENCE QUESTIONS

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April Underwood

Education & Events Coordinator