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Small Agency Conference

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The Small Agency Conference was designed to offer quality continuing education, networking opportunities and a regionally recognized trade show.

The conference will benefit all agency staff, including owners, principals, agency managers, producers and CSRs. The Small Agency Conference provides education sessions focused on coverage-based topics, ethics, E&O, etc., which could provide you with up to 8 CE credits.

You'll find networking opportunities, including the Crawfish Feast, Hospitality Crawl, etc. Finally, the main event is a regionally-recognized trade show with over 100 exhibitors and nearly 300 agents in attendance. 

March 19-21, 2025
Wyndham Executive Center (formerly Holiday Inn), Columbia, MO

Click here to download the brochure.

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E&O: Coverage Essentials - Policy Analysis: Reading, Interpreting and Understanding Insurance Contracts
March 19, 2025
(separate registration required)

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WEDNESDAY, MARCH 19

1:00 p.m. - 4:00 p.m.
E&O Loss Control Seminar: Coverage Essentials - Policy Analysis: Reading, Interpreting and Understanding Insurance Contracts
Speaker: Brandi Anderson
Approved for 3 ethics CE credits in Mo. and Kan.


5:00 p.m. - 7:30 p.m.

Crawfish Feast


THURSDAY, MARCH 20

7:30 a.m.
Registration Opens


7:30 a.m. - 8:45 a.m.
Breakfast


8:45 a.m. - 9:45 a.m.

Sunrise Session: E&O, Social Media & The Insurance Agent
Speaker: Angela Kain, CPCU, AINS, CISR
Approved for 1 ethics CE credit in Mo. and Kan.


10:00 a.m. - 11:00 a.m.

Keynote: Insurance Is a Marathon: How to Stay Motivated
Speaker: Matt Jones


11:00 a.m. - 11:30 a.m.

Book signing


11:30 a.m. - 12:30 p.m.

Networking Luncheon


12:30 p.m. - 2:20 p.m.
Afternoon Breakout Sessions

  • Hard Market or Hard Opportunity?
    Speaker: Scott Howell, CLCS

  • Cyber Security Threats, Tips and Tricks and What to Do if a Breach Happens
    Speaker: JR Chaney
    Approved for 2 general CE credits in Mo. & Kan.

  • Broke as a Joke: Diagnosing & Repairing Busted Commercial Property Coverage
    Speaker: Kevin Amrhein, CBIA, CIC
    Approved for 2 p-c CE credits in Mo. and Kan.


2:30 p.m. - 4:20 p.m.

Repeat Afternoon Breakout Sessions


4:30 p.m. - 7:30 p.m.
Company Reception/Trade Show
Company prize drawings at 7:00 p.m.


8:00 p.m. - 10:00 p.m.

Hospitality Crawl


FRIDAY, MARCH 21

8:30 a.m. - 9:00 a.m.
Breakfast


9:00 a.m. - 11:00 a.m.

Breakout Education Sessions

  • Lead, Motivate & Inspire Others
    Speaker: Angela Kain, CPCU, AINS, CISR

  • Slamming the Back Door Shut - Why Retention & Life Cycle Mean So Much
    Speaker: Scott Howell, CLCS

Full Registration Options

Member

Non-Member
By Feb. 19
After Feb. 19
Full Registration:
Includes education sessions, meals & social functions listed on the conference agenda. Does not include on-site SAC book, E&O Seminar or Crawfish Feast.


$185


$215


$370


Spouse Registration: Includes the same as a full registration. Does not include on-site SAC book, E&O Seminar or Crawfish Feast. 
$100
$115
N/A

Exhibitor Registration Options

Exhibit Booth: 
Each individual must purchase a registration option as well.
$600
$700
$960
Exhibitor Registration:
Available to those with exhibit booth ONLY. Includes Thurs. lunch, trade show, and reception with food and beverage.
$115
$135
$230


Optional Items
Member
Non-Member

By Mar. 5
After Mar. 5
Errors & Omissions Seminar (Wed., March 19, Wyndham Executive Center (formerly Holiday Inn), Columbia):
$90
$110
$180
On-Site SAC Book
$10
$10
Crawfish Feast (Wed. March 19, Columbia Knights of Columbus, 5-7:30 p.m.)
If purchased at door, cost is $45 each. Must be 21 to attend.
$40
$45
Trade Show Only - Retail Agency Members Only
(Thurs., March 20, 4:30-7:30 p.m.)

$75
N/A
Book_MattJones_LifesAMarathon.pngBook From Keynote Speaker Matt Jones: "Life's a Marathon"

The first 100 members to request a book will receive one free. 
If you would like multiple copies or did not receive a free book, you can email Matt directly at mattspeaks78@gmail.com to purchase a book for $10

Free for the first 100 that request a book.
Otherwise $10
$10

 

Cancellation Policy

Wyndham Executive Center
formerly  Holiday Inn Executive Center
2200 I-70 Drive SW
Columbia, Missouri 65203
573-445-8531

MAIA has a contracted room rate of $116/night for a guest room as long as reservations are made by February 16, 2025.
After February 16, 2025, the hotel will release all unreserved rooms.


Hotel Booking Link


Hotel cut-off date is February 16, 2025.

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Matt Jones

Matt Jones is known as the “Eight Continent Marathon Man.” He went from being a three-time cancer conqueror to relearning how to walk, to going through a bone marrow transplant, to completing eight marathons on eight continents. This includes Antarctica and the newly discovered continent of Zealandia. 

Matt was diagnosed with cancer on Sept. 11, 2002. After spreading to the fluid in his brain, doctors did not think he would live. After victoriously conquering cancer, he was told by his doctor that no one had gone through what he did and was alive one year later. Baseball Hall of Famer George Brett said, “Matt is a true champion and his story inspires others to be a true champion.” Olympic gold medalist Scott Hamilton said, “Matt Jones has done what anyone would consider impossible. Conqueror. Overcomer. Champion. Superhuman. None of those words do him justice." 

For more information about Matt, please visit his website at www.MatthewDJones.com.

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Angela Kain, CPCU, AINS, CISR

Angela Kain is currently the manager of agency training at SECURA Insurance. She began her insurance career in 1997 working as a CSR for State Farm Insurance in Wabasha, Minnesota. In 2002, Angela moved to Appleton, Wisconsin, continuing her role with State Farm. She earned her Wisconsin P&C license and became an insurance producer in 2003. In 2006, Angela became a producer for Sentry Insurance, returning to State Farm in 2009. 

Angela joined SECURA Insurance in 2014 after obtaining her undergraduate degree in human resources management from Concordia University of Wisconsin. She obtained her master’s in organizational leadership and administration in May 2017. Angela is also a CISR instructor for The Alliance. 

Angela has maintained her property and casualty, accident and health, and life license since 2003. She has obtained her CPCU and AINS designations from The Institutes. She is also a CISR through The Alliance.

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Scott Howell, CLCS

Originally from Hamilton, Alabama, Scott is a graduate of Birmingham Southern College where he earned a dual degree in both business management and marketing and was a two-year letterman in men's basketball. Additionally, Scott served four years in the United States Marine Corps, both in security forces in London, England, and in the fleet with Weapons Company, 3rd Battalion/5th Marines and was part of the 31st Marine Expeditionary Unit in 1998. While in London, Scott completed the British Royal Marines All Arms Commando Course. This distinction makes him one of only a handful of U.S. citizens to complete both U.S. Marine Corps training at Parris Island and the Royal Marine Commando training at the Commando Training Center in Lympstone, United Kingdom.

Scott began his insurance career in May 2009 as an associate agent with State Farm Insurance where he completed the State Farm Agency Owner Program. In 2010, he joined the Nationwide Insurance Associate Agency Executive Program.

In May 2013, Scott purchased the servicing rights to an existing book of business in Athens, Alabama. Over the course of the following seven years, Howell became one of the fastest-growing Nationwide exclusive agencies in the country. In 2017, he made the decision to re-brand Scott Howell & Associates, and changed the name to iPROTECT Insurance & Financial Services, Inc.

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JR Chaney

JR’s a non-traditional speaker (AKA, a bit of a geek.), having wowed crowds at conventions like PhreakNIC, ShmooCon and Defcon. He's even been featured in various newspapers for his pioneering work in wardriving during Wi-Fi's awkward teenage years. 

JR has spent years at Midwest Data Center, training and learning, including becoming a Certified Network Defender, Certified Ethical Hacker, and CISSP. He’s held various certificates from Microsoft, Apple, Adobe, SonicWall and more.
 
When he's not battling cyber villains for Midwest Data Center, JR's snapping stunning photos, bluffing at poker, flying his drones and trying to perfect his golf swing (or at least avoid hitting the ball into the nearest pond).

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Kevin Amrhein, CIC, CBIA

Kevin started his insurance career as a marketing intern before pounding the pavement as a commercial lines agent in Orlando, Florida. He began teaching classes with the Florida Insurance School of Continuing Education (FISCE) in 2004 and has served as its president since 2013. In 2012, he founded the CE Partnership – a network of industry groups with a common interest in providing insurance professionals with virtual training opportunities. 

Kevin serves as an education consultant for multiple industry organizations for whom he creates and teaches coverage courses and writes articles for publications. He is a National Faculty member for the Alliance's CIC and CISR designation programs.

His first teaching gig was as a golf instructor where he was frequently kicked off driving ranges for giving free lessons. He lives in Tallahassee, Florida, with his absurdly beautiful wife and daughter.


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Brandi Anderson, CIC, CPIA, EIS

Brandi Anderson is an accomplished sales and business development leader with over 20 years of experience in the insurance industry. As the CEO of Tower Trio, Brandi plans to bring her extensive knowledge to training the next generation of insurance leaders. She has a vast history of the various sides of the property and casualty business. As director of business development at Nationwide, she oversaw a multi-state territory generating over $32 million in annual sales. 

Her expertise spans sales strategy development, territory management, team leadership and client relationship management. She has a proven track record of building strong, long-term partnerships with agents and key stakeholders, leveraging excellent communication and negotiation skills. 

After many years on the agency and company side, she has started her own teaching, training and consulting firm. She excels in utilizing data-driven insights to enhance agency performance. Her leadership has been instrumental in navigating the complexities of the commercial insurance landscape and fostering cross-departmental collaboration. Brandi is also a mentor and coach, guiding both agents and internal teams to success.

Brandi’s commitment to professional development is evidenced by her certifications as a Certified Professional Insurance Agent (CPIA) and Certified Insurance Counselor (CIC). She is also a certified instructor for both designations, contributing to the advancement of insurance professionals in the field.




Exhibit booth registration will open for members in early February 2025.

This conference offers companies, vendors and wholesalers three hours of exclusive time in front of Missouri agents in the exhibit hall. There are around 100 exhibitors, including both p-c and l-h insurance companies, wholesalers, technology vendors, etc. 

The booth hours are from 4:30-7:30 p.m. on Thursday. Company prize drawings begin at 7 p.m. Each individual working the booth must be registered; see registration tab for pricing. On average, this conference draws around 300 agents, 70 wholesalers and 230 company reps. These agents come from all-size agencies in both rural and urban areas around Missouri.


Exhibit Hall Map

Cancellation Policy


Exhibitors:

MEM

Missouri Rural Services

Barton Mutual Insurance Company

BMI Company, Inc.

Progressive

CFM Insurance / Cornerstone National Insurance Company

VIAA

Nationwide

Liberty Mutual | Safeco | State Auto